A letter can be a highly effective way to complain about a repair bill. For important context, make sure to read our page on problems with a car repair.

In the screens that follow, we’ll ask you a set of questions, and you’ll end up with a draft letter to complain to the garage. If you don’t have all the information you need on hand, no worries. You can always edit the letter afterwards using your word processor of choice.

This information applies to British Columbia and is not intended as legal advice (see our terms of use).